+91 9201068296, 920102304924/7 Support Center
At rainbowfabric, managed by Eperimotion Technologies Private Limited, we know that sometimes plans change. Perhaps you had a change of heart about that statement necklace or realized those sunglasses don’t quite fit your style. Whatever the reason, we strive to make canceling an order simple, transparent, and hassle-free.
For clarity, “we,” “our,” and “us” refer to Eperimotion Technologies Private Limited, while “you,” “your,” or “customer” refers to our valued shoppers. By placing an order with us, you accept the guidelines outlined below. We encourage you to read this policy carefully so you understand what to expect if you decide to cancel an order.
Our goal is to ensure your experience remains smooth and stress-free, even if your plans change. We value your trust and want every interaction with us to feel straightforward and supportive.
We understand that sometimes you may change your mind after placing an order. If your order has not yet been shipped, you can cancel it within 24 hours of placing it. You may also request a cancellation any time before it is dispatched, as long as the 24-hour window has not passed. Acting quickly helps ensure a smooth process.
To request a cancellation:
Our team will review your request and confirm whether your order is eligible for cancellation. If approved, a full refund will be processed to your original payment method. Refunds usually appear within 5 to 7 business days.
We aim to make cancellations easy and stress-free, giving you confidence that your order choices are flexible and handled with care.
Once your selected accessories have left our warehouse and are in transit, it is no longer possible to cancel the order. However, you still have the option to return the items once they reach you, provided that the return meets the requirements described in our Return and Refund Policy.
We want you to feel confident about your purchase, so even if cancellation is not possible at this stage, our return process is in place to ensure your satisfaction and peace of mind.
Currently, once an order is placed, we are unable to make any modifications, whether it is updating the products, changing the shipping address, or correcting contact information. If you notice that something isn’t quite right, the best way to handle it is to cancel the order within the eligible window and place a new one with the correct details.
We understand that mistakes can happen, and our goal is to keep your shopping experience smooth and hassle-free. Following this process ensures that your order is exactly what you want and reaches you without any issues.
If you have any questions or need assistance with canceling an order, we are here to help. You can reach out to us at eperimotiontechnologiespvtltd@gmail.com, and our team will gladly guide you through the process and provide support wherever needed.
We want every step of your shopping experience to feel simple and reassuring. Don’t hesitate to contact us so we can make sure your cancellation requests are handled quickly and smoothly.
English
Accessories